Going undercover is an artful way to gather intelligence that can’t be obtained from searching records or conducting a surveillance.
An undercover investigation involves making direct contact with subjects and situations under a pretext, and works well for competitive intelligence investigations.
For example, by posing as a customer, I can find out why a business may be losing orders or getting a lot of bad reviews, or what a more successful competitor is doing that they aren't.
Aside from competitive intelligence, undercover pretexts can also be used in fraud investigations and to assist in debt collection efforts.
- $80/hour plus mileage and expenses.